We value your privacy and are committed to protecting the personal data you provide when using our application. This Privacy Policy explains what data we collect, how we use it, and what rights you have concerning your data.
1. What Data We Collect
We collect the following types of data:
Personal Data: Gender, weight, height, dietary information, age, fitness activity level, fitness goal, etc.
Technical Data: IP address, device type, operating system, app version.
Behavioral Data: App usage history, preferences, actions within the app, location.
User Data: photos taken, QR-codes scanned, URLs opened.
2. How We Collect Data
We collect user data in several ways to improve the quality of our services and provide you with the best user experience. We collect data through:
Cookies: We use cookies (small text files stored on your device) to collect information about how you use our application. Cookies help us analyze user behavior, personalize content and advertisements, and ensure the app's functionality.
User Forms and Requests: When you register in the application, fill out forms, or contact our support team, we collect the information you voluntarily provide, such as your name, email address, age, preferences, and other personal details.
Automatic Data Collection: We automatically collect information about your device and interactions with the app. This data may include your IP address, device type, operating system, location, network type, and other technical parameters. We use this data to improve app performance, monitor its operation, and ensure security.
Third-Party Services: We use third-party services, such as analytics platforms and advertising networks, which may collect information about your behavior within the app to provide personalized advertisements and analyze app usage. These services may collect additional data, such as browsing or click history, to make your experience more relevant.
3. How We Use the Data
The data we collect is used for several purposes to enhance your experience with the app and provide you with a more personalized service. Key uses include:
Analytics and Performance Improvement: We use data about your interactions with the app (e.g., actions you perform and time spent in the app) to analyze and optimize its functionality. This helps us improve the interface, fix bugs, and develop new features that may be useful to you.
Personalized Recommendations and Advertising: Based on your preferences and behavior within the app, we may provide personalized content recommendations and show you targeted ads. This improves the quality of your app experience by offering relevant suggestions and promotional materials that match your interests.
Support and Maintenance: We use your data to provide quality support, respond to requests, and resolve issues that may arise when using the app. Your data may be used to process support requests and improve service quality.
Security: Data may be used to ensure the security of your account and the app, as well as to prevent fraud or misuse.
We strive to use your data solely for purposes directly related to your app usage and for improving our services.
4. Use of Third-Party Services and Data Sharing
For certain app functions, we rely on third-party services, including analytics, advertising, payment processing, and other features requiring interaction with external providers. Data shared with these services is processed in accordance with their own privacy policies and terms of use.
Analytics: We share data with analytics platforms to help us analyze app usage and improve functionality. These services may collect information about your behavior within the app to provide optimization insights.
AI Processing: We use cloud-based AI services to process user-submitted content, such as scanned menus and related inputs, in order to generate translations, nutritional estimates, dish analysis, and personalized recommendations. These services temporarily process the data to provide real-time results and do not store personal information beyond what is necessary to complete the task.
Advertising: To provide personalized ads and improve the quality of advertising campaigns, we share certain data with advertising networks and partners listed above. This data is used to display ads that are most relevant to you.
Payment Processing: For processing subscriptions and in-app purchases, we use third-party services like Google Play and Apple App Store, which ensure secure payment processing and protect your financial information.
Legal and Regulatory Authorities: If required by law or to protect our rights and interests, as well as the rights and safety of other users, we may share your data with legal or regulatory authorities.
All third-party services we engage with comply with data protection laws such as GDPR and CCPA. If you need to obtain an exact list of third-party services involved, so that you can review their privacy policies to understand how they process your data, contact us.
5. Data Storage
All collected data is stored in the cloud on servers that comply with international security standards.
6. Your Rights
As a user, you have the following rights:
Access: Request information about stored data.
Deletion: Request account and data deletion.
Restriction: Restrict data processing for specific purposes.
Opt-Out: Opt out of personalized advertising.
Portability: Request a copy of your data in a structured format.
All the above rights can be exercised by contacting our support team if necessary. We commit to responding to your requests within the legally established timeframes.
7. Age Restrictions
Our app is available only to users aged 13 and older. If you are under 13, you cannot use our app. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.
8. Changes to this Privacy Policy
We may periodically update this Privacy Policy. Any changes will be posted on this page with an updated "Effective Date."
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: contact@rockethen.com